Privacy Policy

Privacy Policy — MAMO Property

Last updated: February 2026

1. Who We Are

MAMO Property (“we”, “us”, “our”) is a real estate company based in Hurghada, Red Sea Governorate, Egypt. We specialize in property sales, rentals, and property management services.

Address: 5R2C+GVJ, Hurghada 1, Red Sea Governorate 1962310
Email: inquiry@mamoproperty.com
Phone: +20 11 52980998
Website: https://mamoproperty.com

2. Information We Collect

We collect personal data when you:
– Fill out a contact form or inquiry form on our site
– Request a property price or brochure
– Book a property viewing
– Contact us via WhatsApp, email, or phone
– Subscribe to our newsletter
– Browse our website (cookies and analytics)

Data we collect includes:
– Name, email address, phone number
– Property preferences and budget
– Communication history
– Browser type, IP address, and device information (via cookies)
– Pages visited and time spent on site (via Google Analytics)

3. How We Use Your Data

We use your personal data to:
– Respond to your property inquiries
– Send you property listings matching your preferences
– Schedule property viewings
– Process transactions related to property sales or rentals
– Send marketing communications (with your consent)
– Improve our website and services
– Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or the United Kingdom, we process your data under the following legal bases:
– Consent: When you submit an inquiry form or subscribe to marketing
– Legitimate interest: To operate our business and respond to your requests
– Contractual necessity: To fulfill obligations related to property transactions
– Legal obligation: To comply with applicable laws and regulations

5. Data Sharing

We do not sell your personal data. We may share it with:
– Service providers: Website hosting, CRM, analytics (Google Analytics, Lucky Orange)
– Property developers: When you inquire about a specific development project
– Legal authorities: When required by law

6. Cookies

Our website uses cookies for:
– Essential cookies: Site functionality (login, forms)
– Analytics cookies: Google Analytics 4 — to understand how visitors use our site
– Heatmap cookies: Lucky Orange — to analyze user behavior and improve UX

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal data for:
– Active inquiries: Duration of the property search + 2 years
– Completed transactions: 7 years (legal requirement)
– Marketing contacts: Until you unsubscribe
– Analytics data: 14 months (Google Analytics default)

8. Your Rights

You have the right to:
– Access your personal data
– Correct inaccurate data
– Delete your data (“right to be forgotten”)
– Restrict processing of your data
– Port your data to another provider
– Object to processing based on legitimate interest
– Withdraw consent at any time

To exercise any of these rights, contact us at inquiry@mamoproperty.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:
– SSL/TLS encryption on all pages
– Access controls on our CRM and databases
– Regular security audits

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates the most recent revision.

12. Contact Us

For questions about this Privacy Policy or your personal data:

MAMO Property
Email: inquiry@mamoproperty.com
Phone: +20 11 52980998
Address: 5R2C+GVJ, Hurghada 1, Red Sea Governorate 1962310